Monthly Archives: June 2017

The master and the machine: on AI and chess

“A Brutal Intelligence: AI, Chess, and the Human Mind,” my review of Garry Kasparov’s new book Deep Thinking: Where Machine Intelligence Ends and Human Creativity Begins, appears today in the Los Angeles Review of Books. Here’s a bit:

The contingency of human intelligence, the way it shifts with health, mood, and circumstance, is at the center of Kasparov’s account of his historic duel with Deep Blue. Having beaten the machine in a celebrated match a year earlier, the champion enters the 1997 competition confident that he will again come out the victor. His confidence swells when he wins the first game decisively. But in the fateful second game, Deep Blue makes a series of strong moves, putting Kasparov on the defensive. Rattled, he makes a calamitous mental error. He resigns the game in frustration after the computer launches an aggressive and seemingly lethal attack on his queen. Only later does he realize that his position had not been hopeless; he could have forced the machine into a draw. The loss leaves Kasparov “confused and in agony,” unable to regain his emotional bearings. Though the next three games end in draws, Deep Blue crushes him in the sixth and final game to win the match.

One of Kasparov’s strengths as a champion had always been his ability to read the minds of his adversaries and hence anticipate their strategies. But with Deep Blue, there was no mind to read. The machine’s lack of personality, its implacable blankness, turned out to be one of its greatest advantages. It disoriented Kasparov, breeding doubts in his mind and eating away at his self-confidence. “I didn’t know my opponent at all,” he recalls. “This intense confusion left my mind to wander to darker places.” The irony is that the machine’s victory was as much a matter of psychology as of skill.

Read on.

Photo: Elyktra.

Should Uber’s next CEO be a robot?

A little more than two years ago, I suggested in a post that “the killer business app for artificial intelligence may turn out to be the algorithmic CEO.” I was picking up on a point that Frank Pasquale had made in a review of The Second Machine Age:

[Thiel Fellow and Ethereum developer Vitalik Buterin] has stated that automation of the top management functions at firms like Uber and AirBnB would be “trivially easy.” Automating the automators may sound like a fantasy, but it is a natural outgrowth of mantras (e.g., “maximize shareholder value”) that are commonplaces among the corporate elite.

Now that Uber CEO Travis Kalanick has resigned, completing a meltdown of the company’s top management ranks, Uber and its investors have a perfect opportunity to disrupt the executive suite, and indeed the entire history of management, by using software to run the company. Let’s face it: Kalanick’s great failing was that he was not quite robotic enough. His flaws were not analytical but human. He was a victim of his own meat.

A fundamentally numerical company, constituted mainly of software, Uber is the perfect test bed for the robot CEO. And since its staff includes exceptionally talented programmers, it already has the skill needed to gin up the algorithms necessary to do the work Kalanick and his lieutenants did (without the attendant buffoonery).* A two-day hackathon should be more than sufficient to create a robot able to translate spreadsheet data into resource-allocation plans and use machine learning to compose forward-leaning messages that inspire staffers, drivers, and venture capitalists. And to have Uber’s robot CEO sit next to Cook, Nadella, Bezos, et al., at the next White House photo-op would be a huge PR coup.

Not only is Uber the right company for a robot CEO, but now is the right time for one. Just two months ago, Alibaba CEO Jack Ma predicted that “in thirty years, a robot will likely be on the cover of Time Magazine as the best CEO.”** As the financier Martin Hutchinson pointed out, there’s no reason to wait that long. “Human CEOs have amassed an especially dire track record in the last two decades,” he wrote. “Whereas their compensation has soared far faster than overall U.S. output, productivity growth in U.S. businesses has notably lagged, indicating their failure to invest optimally.” If there were ever a job to be automated, it’s that of the underperforming, overpaid modern CEO.

Even at this year’s World Economic Forum in Davos, the case for a robot CEO was laid out in compelling terms:

There are some distinct advantages to having a robot as your company’s CEO. Firstly, they might be able to make better, more responsible, decisions. … Robots don’t face the unpredictability we humans face, so their decisions are more likely to be consistent, based on facts. … Robots can work all day, every day. They don’t need sleep, weekends or holidays. No mere humans can say the same, however hard they may try to cultivate that impression. … And if you’ve created one CEO robot, why not create a few more? It’s not as if he or she has a unique personality. Technology allows them to interact wherever your customers are, further cutting down travel costs and helping the environment.

We may look back on Kalanick’s resignation as the most transformative act of his eventful career. He has opened the door for a robot CEO. The question now is whether the Uber board will welcome the future or resist it.

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*On further thought, Uber’s coders probably have better things to do than write simple CEO algorithms. What’s really needed are cloud-based virtual CEOs. Yes: CEO-as-a-Service. Are you listening, Marc Benioff?

**Ma’s assumption that Time will still be around, with its cover intact, thirty years from now makes me question his futurist cred. But I’m going to assume he was speaking figuratively.